Page One Singapore

I went to Page One Bookstore located in Vivo City #02-41/42. As I am rushing to catch my movies, I straight away went to a staff to ask where is the information counter which I can search for a book. She gave me a smile and leads me to the information counter personally.

At the information counter, the staff ask for the book name and she searched through the computer and within a minute, she lead me to the shelf which I can find the book. As I had mention previously under Borders Pte Ltd, she did a step further, she search the book for me while I waited patiently. Maybe someone from this company had seen my blog... :p

As I am rushing for time, I thanks the information counter staff and proceed on to the cashier to make payment. The group of cashier are the cheerful lot. While they are enjoying themselves, they leads me into enjoying their cheerful mode by making constant eye contacts with me.

What can I feel from visiting this shop:

1) The ambiance is good and the music is not too loud. (2 positive point)

2) The staff that I approach 1st is very helpful and went additional mile to lead me to the information counter. While the information counter staff whom make an extra effort to bring me to the shelf and at the same time, search the book for me. (4 positive point)

3) Over the cashier, the cashiers are the most cheerful lot and I really can feel it within my heart. And they are very polite in serving me(4 positive point)

Total Point = 8 points

Conclusion:

Although my stay in Page One Singapore is a short period of time, I would say, they are one of the customer service model which other should learned from. The synergy of the team is very strong, thus creating a Joyful filled placed to visit.